This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
CRICOS code: 097709E
This course is delivered over 20 weeks of full time study at 20 hours per week of scheduled class time. This includes two weeks holidays.
|Weeks||Hours per week||Total hours|
This qualification is delivered face-to-face in the classroom. There is a new intake each month.
All students must be at least 18 years of age.
- Satisfactory completion of year 12 or equivalent
- Overseas students require a language proficiency of IELTS 5.5 or equivalent
Some units require SITXFSA001 as prerequisite.
To complete this course, it is expected that you will have access to:
- A computer with Windows XP or higher
- DVD-ROM drive
- Media Player
These facilities are available on campus.
All of the learning materials and test books required to complete this course will be provided.
In order to receive this qualification, twelve units must be completed satisfactorily, including
- 6 core units
- 6 elective units
|BSBWOR203||Work effectively with others|
|SITHIND002||Source and use information on the hospitality industry|
|SITHIND003||Use hospitality skills effectively|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWHS001||Participate in safe work practices|
|SITXFSA001||Use hygienic practices for food safety|
|SITXCOM001||Source and present information|
|SITHFAB002||Provide responsible service of alcohol|
|SITXINV002||Maintain the quality of perishable items *|
|SITHCCC002||Prepare and present simple dishes *|
|BSBSUS201||Participate in environmentally sustainable work practises|
Starred units (*) require SITXFSA001 as a prerequisite.
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.
Possible job titles include:
- bar attendant
- café attendant
- catering assistant
- food and beverage attendant
- front office assistant
- room attendant.
Individuals who successfully complete Certificate II in Hospitality may enrol in Certificate III in Hospitality .
Recognition of Prior Learning (RPL)
Students who have completed any of the units of study or have practical experience that may be used for recognition of prior learning must contact Cambridge Academy of English prior to enrollment.
As this is a competency based program, assessment continues throughout the duration of the course until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
Assessment tasks may include
- Written questions and answers
- Case study analysis
- Observation of the learner
- Written and oral questioning
- Written reports
- Practical demonstration of skills
Cambridge Academy of English has a commitment to providing equity in training for all learners. In particular, ensuring equity in training for women and the elimination of discrimination against female students in vocational education and training is a priority.
Cambridge Academy of English encourages all students to pursue their vocational education and achieve their training goals, including students:
- With language, literacy and numeracy problems
- From a non-English speaking background
- With a disability
Our college will identify and access appropriate support services, and ensure the necessary services are provided for participants as required.