This course is no longer offered.
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Course description
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Course duration
This course is delivered over 30 weeks of full time study at 20 hours per week of scheduled class time. This includes three weeks holidays.
Weeks | Hours per week | Total hours | |
---|---|---|---|
Total | 30 | 540 | |
Classes/ study | 27 | 20 | 540 |
Holiday | 3 |
Delivery method
This qualification is delivered face-to-face in the classroom. There is a new intake each month.
Pre-requisites
All students must be at least 18 years of age.
Academic requirements:
- Satisfactory completion of year 12 or equivalent
- Overseas students require a language proficiency of IELTS 5.5 or equivalent
Some of the units have the following prerequisite unit:
- SITXFSA001 Use hygiene practices for food safety
This unit is included as an elective in this course of study.
Course requirements
To complete this course, it is expected that you will have access to:
- A computer with Windows XP or higher
- Internet
- DVD-ROM drive
- TV
- Media Player
These facilities are available on campus.
Resources included
All of the learning materials and test books required to complete this course will be provided.
Course units
In order to receive this qualification, fifteen units must be completed satisfactorily, including
- 7 core units
- 8 elective units
Code | Unit name |
---|---|
Core units | |
BSBWOR203 | Work effectively with others |
SITHIND002 | Source and use information on the hospitality industry |
SITHIND004 | Work effectively in hospitality service |
SITXCCS006 | Provide service to customers |
SITXCOM002 | Show social and cultural sensitivity |
SITXHRM001 | Coach others in job skills |
SITXWHS001 | Participate in safe work practices |
Elective units | |
SITHIND001 | Use hygiene practices for hospitality service |
BSBITU202 | Create and use spreadsheets |
SITHKOP001 | Clean kitchen premises and equipment * |
SITXFSA001 | Use hygienic practices for food safety |
SITHCCC004 | Package prepared food stuffs * |
SITHCCC006 | Prepare appetisers and salads * |
BSBCMM201 | Communicate in the workplace |
SITXINV001 | Receive and store stock |
Starred units (*) require SITXFSA001 as a prerequisite.
Career outcomes
This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Possible job titles include:
- espresso coffee machine operator
- food and beverage attendant
- front desk receptionist
- front office assistant
- function attendant
- function host
- gaming attendant
- guest service agent
- housekeeper
- restaurant host
- senior bar attendant
- waiter.
Academic pathways
Individuals who successfully complete Certificate III in Hospitality may enrol in Certificate IV in Commercial Cookery.
Recognition of Prior Learning (RPL)
Students who have completed any of the units of study or have practical experience that may be used for recognition of prior learning must contact Cambridge Academy of English prior to enrollment.
Assessment
As this is a competency based program, assessment continues throughout the duration of the course until the participant either achieves competency in the assessment tasks or a further training need is identified and addressed.
Assessment tasks may include
- Written questions and answers
- Presentations
- Projects
- Case study analysis
- Observation of the learner
- Written and oral questioning
- Written reports
- Practical demonstration of skills
Student support
Cambridge Academy of English has a commitment to providing equity in training for all learners. In particular, ensuring equity in training for women and the elimination of discrimination against female students in vocational education and training is a priority.
Cambridge Academy of English encourages all students to pursue their vocational education and achieve their training goals, including students:
- With language, literacy and numeracy problems
- From a non-English speaking background
- With a disability
Our college will identify and access appropriate support services, and ensure the necessary services are provided for participants as required.